FAQ: Orimei: The First Packable Coat for On-The-Go Women
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!

I'm new to Kickstarter, How does backing and pledging work?

Kickstarter is a crowdfunding platform where backers are able to pledge a certain amount of money in efforts to receive a product (a coat/purse) in return. The creator can then collect the backer’s collective funding to take to the manufacturer in order to have it produced. If you have any other questions or just want to give us a shoutout, please e-mail us hello@theorimei.com. You can also follow our IG @theorimei for the newest updates!

Last updated: February 19, 2021 21:48

When will shipping information be collected?

Shipping information will be collected on our projected delivery month. A backer survey will will be sent out around April ask for shipping details, and coat preferences. If you have any other questions or just want to give us a shoutout, please e-mail us hello@theorimei.com. You can also follow our IG @theorimei for the newest updates!

Last updated: February 19, 2021 21:48

Where is the coat manufactured?

Designed and Manufactured in LA. If you have any other questions or just want to give us a shoutout, please e-mail us hello@theorimei.com. You can also follow our IG @theorimei for the newest updates!

Last updated: February 19, 2021 21:48

How much does the coat weigh?

Around 2 lbs. If you have any other questions or just want to give us a shoutout, please e-mail us hello@theorimei.com. You can also follow our IG @theorimei for the newest updates!

Last updated: February 19, 2021 21:48

Where does the purse pouch go when it turns into a coat?

The purse pouch is discreetly designed to be centered in the lower back of the coat. It’s barely noticeable! If you have any other questions or just want to give us a shoutout, please e-mail us hello@theorimei.com. You can also follow our IG @theorimei for the newest updates!

Last updated: February 19, 2021 21:48

Where do the accessory items go when the coat is worn?

Any items placed in the zippered pocket are securely hidden in the coat when worn. If you have any other questions or just want to give us a shoutout, please e-mail us hello@theorimei.com. You can also follow our IG @theorimei for the newest updates!

Last updated: February 19, 2021 21:48

What can the zipper accessory pocket hold?

It can hold essential items such as your credit cards, cash, id, passport, smartphone, and etc. If you have any other questions or just want to give us a shoutout, please e-mail us hello@theorimei.com. You can also follow our IG @theorimei for the newest updates!

Last updated: February 19, 2021 21:48

Is the coat wrinkle resistant and water proof?

Yes, the coat has a “waffle” texture ensuring it’s wrinkle resistant. No, the coat is not water proof. If you have any other questions or just want to give us a shoutout, please e-mail us hello@theorimei.com. You can also follow our IG @theorimei for the newest updates!

Last updated: February 19, 2021 21:48

What kind of weather is the coat best worn in?

Best season to wear is Fall, Summer, Spring. It is best worn on a warm day transitioning to a slightly breezy night. Not meant for artic chills of anything lower than 50 degrees Fahrenheit. If you have any other questions or just want to give us a shoutout, please e-mail us hello@theorimei.com. You can also follow our IG @theorimei for the newest updates!

Last updated: February 19, 2021 21:48

What sizes are the one size coat meant for?

It has been fit on our fit models ranging from XS-XXL. And height ranging from 5’2”-5’10”. 5’2” will require the sleeves to be rolled up for best fit. If you have any other questions or just want to give us a shoutout, please e-mail us hello@theorimei.com. You can also follow our IG @theorimei for the newest updates!

Last updated: February 19, 2021 21:48

Do you still sell your dresses from the previous campaign?

Yes, we currently still sell the existing inventory we currently have from our last campaign. We are currently working on manufacturing the new line of dresses in locally in Los Angeles as well. If you have any other questions or just want to give us a shoutout, please e-mail us hello@theorimei.com. You can also follow our IG @theorimei for the newest updates!

Last updated: February 19, 2021 21:48

Did you guys deliver all goods from the previous dress campaign?

Yes, all goods were shipped out Sept 2019. If you did not receive your dress/dresses, please e-mail us hello@theorimei.com. You can also follow our IG @theorimei for the newest updates!

Last updated: February 19, 2021 21:48

What is your return and exchange policy?

Due to the nature of Kickstarter funding, we are unable to do any returns or exchanges for crowdfunding campaigns. If you have any other questions or just want to give us a shoutout, please e-mail us hello@theorimei.com.

Last updated: February 19, 2021 21:50

Will you ship outside of the US?

Yes! We have a flat rate fee of $25 for international shipments. You will be responsible for any duties and taxes. We recommend you contact your local customs office for exact rates. If you have any other questions or just want to give us a shoutout, please e-mail us hello@theorimei.com.

Last updated: February 19, 2021 21:51

Recent Coat Testimonials:

“I am plus size and I was pleasantly surprised that not only did the coat fit but it was very flattering- I am a fan”- Forbes

“Wear one traveling, exploring a city, to a meeting, for a night out, or at home while staying cozy. It transforms between a coat and a purse in seconds, ensuring it’s easy to tote around even when you’re not wearing it.” - Gadget Flow

“It is unreal. The way this coat is designed is seriously genius!” - Viveca

“It is a packable coat that you can travel with, it packs up teeny tiny. And crazy enough, it can actually fold into a purse!” -Jenn Chang Glam

Last updated: February 19, 2021 23:30

Shipping Updates
For the most up-to-date information about the status of our project, check our project updates on Kickstarter!
No shipping updates are provided.
BackerKit FAQ

What is BackerKit?

BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backers—from shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!

The BackerKit software and support team is independent from the campaign’s project team—BackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.

How does BackerKit work?

After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.

I never received my invitation. How do I complete the survey?

The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.

Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesn’t work, then try checking your spam, junk or promotions folders. You can also search for "backerkit” in your inbox.

To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.

How do I update my shipping address?

BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.

When will my order be shipped, charged or locked?

That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the project’s status, we recommend reading over the project's updates page.

I completed the survey, but haven't received my rewards yet. When will they arrive?

As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.

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